Interlibrary Loan (ILL) Librarian (Re-advertise)

THE PAPUA NEW GUINEA UNIVERSITY OF TECHNOLOGY

The Papua New Guinea University of Technology is seeking a skilled and proactive Senior Librarian to lead the Interlibrary Loan (ILL) section.

MATHESON LIBRARY

Interlibrary Loan (ILL) Librarian (Re-advertise)

This role is essential to ensuring patrons have access to information resources beyond the local collection by coordinating borrowing and lending between libraries. The ideal candidate will oversee the daily operations of the ILL section, manage ILL requests, and maintain strong communication with partner libraries, all while supporting the university’s research and educational goals.

Primary Responsibilities

Key Responsibilities

Oversee day-to-day operations of the Interlibrary Loan department, ensuring efficient processing of ILL requests.
Manage incoming and outgoing ILL requests, ensuring accurate bibliographic information and coordination with lending and borrowing libraries.
Provide guidance and support to patrons on ILL requests and troubleshoot any issues.
Maintain and update the ILL management system to ensure accurate transaction of records.
Establish agreements with libraries and consortia for resource sharing and improve access to materials.
Supervise, train, and mentor ILL staff, ensuring high standards of service.
Monitor and evaluate ILL service quality, addressing issues promptly to maintain excellence in collaboration with reader services.
Manage the ILL section budget, including cost-effective solutions and negotiation of subscription fees and charges.
Foster strong relationships with partner libraries and consortia, facilitating effective communication and collaboration.
Collect and analyze data to improve ILL services and provide insights for decision-making to the library management.
Stay up-to-date with technological advancements in ILL services and implement new tools to enhance efficiency.
Resolve disputes and address any issues related to ILL transactions.
Promote ILL services to library patrons and staff to increase awareness and usage.
Collaborate with collection development teams to address gaps in the library’s collection based on ILL request trends.
Ensure compliance with copyright laws, licensing agreements, and other legal requirements related to ILL services.
Contribute to the development of library ILL policies and strategic goals.
Perform weekend and evening shifts duties
Perform any other tasks as directed by the Deputy University Librarian

Qualification & Experience

Master’s qualification in Librarianship or a related field (preferred).
A minimum of 5-7 years of professional experience in a library setting, including at least 3 years in a supervisory role managing Interlibrary Loan services.
Proven experience in managing ILL systems, with a strong focus on customer service and operational efficiency.
Demonstrated ability to lead teams and collaborate effectively with both internal and external stakeholders.

Skills & Attributes:

Strong leadership abilities to motivate and guide a team to meet the library’s goals.
Excellent communication skills, both written and verbal, to interact with staff, patrons, and stakeholders.
Proactive problem-solver, skilled at identifying and implementing effective solutions.
Detail-oriented with a focus on accuracy and consistency in all tasks.
Adaptability to new changes and technology.
Demonstrates integrity, professionalism, and ethical behavior in all interactions.
Ability to work collaboratively and foster a positive, inclusive, and welcoming environment.

Conditions of Service

Base Salary: Senior Librarian PGK53,147 – PGK64,958 per annum
Domestic Market Allowance: PGK8,681 – PGK12,687 per annum

(Level of appointment depends upon qualification and experience)

Application Procedure

Detailed application with curriculum vitae including certified copies of qualifications, names and addresses including email addresses, phone numbers of three (3) current referees including one from past/present employer, if any, should be sent to the address below:

The Executive Director – Human Resources
PNG University of Technology
Private Mail Bag
Lae, 411
Papua New Guinea

Applications must be compiled and sent as one PDF file to recruitment@pnguot.ac.pg with an indication of their earliest availability to take up the appointment.

PLEASE NOTE

Deadline for all applications is 1^st of December, 2025
Only shortlisted applications will be acknowledged.
Those who applied initially need not re-apply